Terms of Use and End User License Agreement

Last Updated: June 2025

I. INTRODUCTION

These Terms and End User License Agreement (collectively, the “Agreement”), along with all documents incorporated by reference herein, constitute a legally binding agreement between you as an individual (“you,” “your,” or “user”) and Hong Kong Endless Flow Technology Limited. (“we,” “our,” or “the Company”), governing your access to and use of the ChatLulu mobile software application (the “App” or “this App”). The name of the App may vary in regions outside the United States and may change without prior notice.

All documents related to this App are incorporated into this Agreement by reference. Please read this Agreement carefully before downloading, installing, or using the App. By downloading, installing, or using the App, you acknowledge that you have read, understood, agreed to, and accepted this Agreement, effective as of the date you download, install, or use the App. If you do not agree to (or accept) this Agreement, or any part thereof, you are not authorized to access, download, install, or use the App, and you must immediately stop downloading, installing, and delete the App from any mobile device you own or control.

II. CHANGES TO THIS AGREEMENT

We reserve the right to modify this Agreement at any time and for any reason at our sole discretion. We will inform you of any changes by updating the content of this Agreement, and you waive the right to receive specific notice of each such change. It is your responsibility to review this Agreement periodically to stay informed of any updates. Your continued use of the App after any revised version of the Agreement is posted shall constitute your acknowledgment and acceptance of those changes.

III.RESTRICTIONS ON WHO CAN USE THE APP

To download, install, access, or use the App, you must be at least eighteen (18) years old. If the age of majority in your place of residence is older than 18, then you must be at least that age.

All users who are considered minors in their place of residence (typically under the age of 18) must have the permission and direct supervision of a parent or guardian to use the App. Therefore, if you are between the ages of thirteen (13) and seventeen (17), and wish to download, install, or use the App, you must:

Parents and guardians must directly supervise the use of the App by minors and are fully responsible for preventing any unauthorized, unrelated, inappropriate, or unethical use by such minors.

Anyone under the age of thirteen (13) is strictly prohibited from downloading, installing, accessing, or using the App. You affirm that you are at least 18 years old, or an emancipated minor, or possess legal parental/guardian consent, and are fully able and competent to agree to and comply with the terms of this Agreement.

IV.GENERAL TERMS

This App is primarily developed for entertainment and creative purposes. It is powered by artificial intelligence models and technologies and offers the following features:

For a complete list of features, please refer to the App Store page.

V.PRIVACY POLICY

We take your privacy very seriously. To help you understand how we handle, use, and store information (including personal data), we have established a Privacy Policy. By accessing the App, you acknowledge and accept the Privacy Policy and the methods and legal grounds for processing personal information as described therein. If you do not agree with any part of the Privacy Policy, you must immediately stop using the App and related services. Please read the Privacy Policy carefully.

VI. END USER LICENSE AGREEMENT. RULES AND REGULATIONS APPLICABLE TO USER CONTENT

INTELLECTUAL PROPERTY RIGHTS RELATED TO THE APP

Note: This subsection "Intellectual Property Rights Related to the App" does not apply to “User Content” (as defined below). For the license terms and other provisions related to User Content, please refer to the section titled “User Content” below.

By using the App, you agree to respect our intellectual property rights (including rights related to the App’s source code, UI/UX design, content assets, copyrights, and trademarks, hereinafter referred to as “Intellectual Property”) as well as the intellectual property rights owned by third parties.

So long as you continue to use the App, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, non-assignable, and revocable right to access and use the App in accordance with this Agreement (the “License”). You may use the App solely for non-commercial purposes and must respect all copyright-protected material within the App.

The source code, design, and content within the App (including information, photos, illustrations, artwork and other graphic material, audio, music, or video, collectively the “Works”), as well as names, logos, and trademarks (the “Branding Elements”), are protected by copyright and other applicable laws or international treaties and are the property of us and/or our partners or contractors.

No one may reproduce, republish, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate (in whole or in part) the above Works and Branding Elements without the express permission of us and/or the respective rights holders.

All rights, title, and interest in and to the App, its contents, Works, Branding Elements, and features:

  1. remain the exclusive property of Hong Kong Endless Flow Technology Limited and/or our partners or contractors;
  2. are protected by applicable national and international laws;
  3. shall never, in whole or in part, be transferred to you under this License.

In the event of any unauthorized use of our trademarks, names, or symbols, we will take legal action to enforce and restore our rights. All rights not expressly granted in this Agreement are reserved. Other product and company names mentioned herein may be trademarks of their respective owners.

USER CONTENT

The App allows you to submit text and PDF files (“Input Content”) and use AI to generate new, original content based on that input (“Output Content”). For the purposes of this Agreement, “User Content” explicitly includes both Input Content and Output Content. We do not claim, nor do we own, any rights to your User Content; you retain full ownership and may use it for commercial purposes.

This means you are free to use your Input and Output Content as you wish—publish it, incorporate it into other works, print it in any medium, reproduce, distribute, sell products containing the User Content, or monetize its digital versions.

Please note that factual statements in Output Content should be independently verified, as they may be false, incomplete, misleading, or not reflect the most current information.

You acknowledge that Output Content may not be unique, and other users may receive similar results. Responses generated for other users are not considered your Output Content.

You assume full responsibility for any risks arising from the use of User Content and ensure that such use complies with applicable laws.

You are solely responsible for all Input Content and represent and warrant that you have all necessary rights, licenses, and permissions to upload such content to the App. Before uploading, ensure that the content:

For more details, please refer to Section VII.

Both Input and Output Content are subject to a set of prohibited and restricted use terms.

Compliance with Section VII is critical; violations may result in loss of access to the App and/or other negative consequences.

THIRD PARTIES' MATERIALS AND TECHNOLOGIES INTEGRATED INTO THE APP

This App uses the OpenAI API (https://beta.openai.com/docs/api-reference). The API service terms and policies can be found at https://openai.com/api/policies/service-terms/. As we use the OpenAI API to process and generate AI User Content, you agree to be bound by and comply with OpenAI’s Sharing & Publication Policy when sharing and/or publishing User Content.

This App also uses the Anthropic API (https://docs.anthropic.com/claude/reference/getting-started-with-the-api). API terms are available at https://www.anthropic.com/legal/consumer-terms.

The App integrates Microsoft Bing Custom Search API (https://www.microsoft.com/en-us/bing/apis/bing-custom-search-api). API terms are provided at https://www.microsoft.com/en-us/bing/apis/legal.

The App also uses Google Custom Search JSON API (https://developers.google.com/custom-search/v1/overview?hl=en). API terms are available at https://developers.google.com/terms.

Additionally, the App uses licensed DeepSeek V3 and DeepSeek R1 large language models (Copyright © Hangzhou DeepSeek Artificial Intelligence Co., Ltd. All Rights Reserved), hosted in the U.S. and EU by our cloud service provider Fireworks AI. Model license links:

https://github.com/deepseek-ai/DeepSeek-V3/blob/main/LICENSE-CODE
https://github.com/deepseek-ai/DeepSeek-R1/blob/main/LICENSE-AGI

VII.PROHIBITED BEHAVIOR

You agree not to use the App in any of the following ways:

In addition, you may not upload, input, generate, share, or distribute any User Content that:

You may not use Output Content to develop artificial intelligence models that compete with the products and services of OpenAI, Anthropic, or similar providers. However, you may use Output Content generated via the OpenAI API in the following cases:

(i) to develop AI models primarily used for classifying, organizing, or structuring data (e.g., embeddings or classifiers), as long as such models are not made commercially available to third parties;

(ii) to fine-tune models provided by OpenAI services.

Please note: The above list of prohibited content and activities is not exhaustive.

For more details on prohibited uses, please refer to:

OpenAI Usage Policies: https://platform.openai.com/docs/usage-policies

Stability AI Acceptable Use Policy: https://stability.ai/use-policy

DeepSeek Terms of Use: https://chat.deepseek.com/downloads/DeepSeek%20Terms%20of%20Use.html

Anthropic Acceptable Use Policy: https://console.anthropic.com/legal/aup

You agree not to use the App in any manner that is prohibited under any of the above policies.

In addition, if you share any AI-generated content produced via this App, you must not misrepresent it or claim it to be human-created. For rules on sharing AI content, refer to the OpenAI Sharing & Publication Policy: https://openai.com/policies/sharing-publication-policy.

You are strictly prohibited from using any copyrighted and/or trademarked material in your Input Content or data.

You may not make the App available for use by any third party; nor may you modify, translate, reverse engineer, decompile, disassemble, or otherwise create derivative works of the App or its documentation. You may not transfer, lend, lease, distribute the App, or use it to provide services to any third party, or grant any third party rights to the App or its documentation.

Any misuse of trademarks or other content displayed in the App is strictly prohibited. You may not directly or indirectly copy, reproduce, distribute, publish, or otherwise use any content from the App in a way that infringes upon our intellectual property rights.

Additionally, you must not attempt to use the App or any part of it for malicious purposes.

We are not responsible for how you use the App. If you violate the terms outlined in this section, we may take any legal action permitted by applicable law, including but not limited to terminating your access to the App.

VIII.AVAILABILITY OF THE APP, SECURITY AND ACCURACY

To use the App, you must have a compatible mobile phone or tablet device with internet access. The App can be downloaded and installed on compatible mobile devices running Apple iOS 16.0 or later.

We do not guarantee that the App will be compatible with all hardware and software you may use, nor do we guarantee that your access to the App will be uninterrupted, timely, or error-free. You acknowledge that the App is provided via the internet and mobile networks, and as such, the quality and availability of the App may be affected by factors beyond our reasonable control.

The App may be upgraded at any time to support new features and services; if necessary, we may suspend access to or permanently shut down the App without notice.

You warrant that any information you submit to us is true, accurate, and complete, and you agree to keep it updated at all times. If you choose to stop using our services, you may opt out through your Apple ID account settings and uninstall the App.

IX.CHARGES

The App is offered free of charge. Once downloaded, you can access its basic features. Certain services and additional features (“Premium Options”) require in-app purchases, including paid subscriptions, to unlock.

A full list of Premium Options and pricing is displayed on the App page. You may be offered a free trial period during the sign-up process. Once the free trial ends, a subscription cycle with automatic renewal will begin. Please note that unless you cancel at least 24 hours before the end of the free trial period, you will be automatically charged. After cancellation, you will still have access to the basic features of the App.

Various subscription plans are available, and their prices are listed in the App information section. All prices are in U.S. dollars and may vary in other countries due to exchange rates. Before subscribing, you will be provided with all necessary details about the subscription plan and trial period duration on the sign-up screen.

Subscriptions that include a trial period will automatically convert to paid subscriptions when the trial ends. Any unused portion of a free trial, if offered, will be forfeited when the user purchases a subscription (if applicable). We reserve the right to modify, discontinue, or adjust any subscription offerings at any time.

Your subscription will automatically renew within 24 hours before the end of the current period. You can disable auto-renewal at least 24 hours before the renewal time through your Apple ID account settings. Payment will be charged to your Apple ID account at confirmation of purchase. Subscriptions cannot be canceled during the active subscription period and must be managed by you.

Please note that deleting the App from your device does not cancel your existing subscription.

You are solely responsible for any communication charges (including but not limited to data roaming fees) incurred from downloading and/or accessing the App. If you are not the bill payer for the device, it is assumed you have obtained authorization from the bill payer.

X.THIRD PARTY WEBSITES AND RESOURCES

The App may link you to other websites or third-party services on the internet to provide certain features or services. We do not control and are not responsible for the content of any linked websites or mobile applications (unless such sites or apps are provided by us). These links are provided solely for your convenience, and the information is provided “as is” without any express or implied warranties.

You assume full risk and responsibility for using any third-party websites or resources. If you have any questions, concerns, or complaints regarding third-party websites or applications—including but not limited to products, orders, defective items, or refunds—you must contact the respective operator directly.

XI.DISCLAIMER OF WARRANTIES

You agree to use the App and its services at your own risk. The App, its services, and all materials, information, software, and content integrated therein are provided on an “as is” and “as available” basis. We make no express or implied warranties of any kind regarding any services, products, or materials, including but not limited to warranties of merchantability, technical compatibility, or fitness for a particular purpose.

We do not guarantee that the functions contained in the services will always be available, uninterrupted, or error-free, nor do we guarantee that defects will be corrected or that the servers providing the services are free of viruses or other harmful components.

XII.LIMITATION OF LABILTY.INDEMNIFICATION

Under no circumstances shall we be liable for any damages arising out of or in any way connected to the App and its services, whether direct or indirect. In no event shall we be liable for any special, indirect, incidental, punitive, or consequential damages, or for any loss of profits or revenue, even if we have been expressly advised of the possibility of such damages.

We shall not be liable for any damages related to or arising from products, services, and/or information provided or accessed through the App by third parties. You expressly acknowledge that we are not responsible for any legal actions, whether private or governmental, arising from your use of the App and its services in any jurisdiction.

You further acknowledge and agree that you assume full responsibility for your use of the App and/or User Content; therefore, any liability or consequences arising from such use shall rest solely with you.

Additionally, you agree to indemnify and hold harmless us and our successors, assignees, licensors, partners, affiliates, officers, directors, and employees from and against any claims, liabilities, complaints, losses, costs, and damages resulting from your use of the App, your use of any User Content, or your failure to comply with the terms of this Agreement.

XIII.LEGAL COMPLIANCE

You represent and warrant that:

(i) You are not located in a country or region that is subject to a U.S. government embargo or has been designated by the U.S. government as a “terrorist supporting” country;

(ii) You are not listed on any U.S. government list of prohibited or restricted parties.

XIV.THIRD PARTY BENEFICIARY

You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of this Agreement, and that upon your acceptance of the terms of this Agreement, Apple shall have the right to enforce this Agreement as a third-party beneficiary.

XV.GOVERNING LAW AND CLAIMS

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States (both substantive and procedural), without regard to its conflict of laws principles. Any dispute, lawsuit, claim, or proceeding arising out of or relating to this Agreement (whether based in contract, tort, equity, or otherwise) shall be subject to the exclusive jurisdiction of the courts located in the State of Florida.

We make no representation that the App is appropriate or available for use outside of the United States. If you access or use the App from another jurisdiction, you do so at your own risk and are responsible for compliance with local laws and regulations, including but not limited to all applicable laws, statutes, ordinances, codes, professional standards, licenses, registrations, permits, and authorizations.

Class Action Waiver: In resolving any disputes or seeking relief, you expressly agree to waive the right to participate in any form of class action.

If any dispute, controversy, or claim arises out of or in connection with this Agreement or the App and its services, you and we agree to first send written notice to the other party describing the dispute and proposing a resolution. The parties will then attempt to resolve the dispute through good faith discussions within 60 days of receipt of the notice. Nothing in this section requires either party to resolve a dispute on terms they are unwilling to accept.

XVI.TERMINATION

We reserve the right to unilaterally terminate this Agreement at any time for any reason. Upon termination:

(a) All rights and licenses granted to you will immediately cease;

(b) You must stop using and delete the App.

XVII.SEVERABILITY

If any provision of this Agreement is found at any time to be unlawful, invalid, or unenforceable, that provision shall be interpreted as narrowly as necessary to make it lawful, valid, and enforceable; if such adjustment is not possible, the provision shall be severed, and the remaining provisions of this Agreement shall remain in full force and effect.

You may not assign or transfer your contract with us to any other person.

XVIII.CONTACT INFORMATION

We reserve the right to respond to user support requests at our discretion. If you wish to submit a support request or have any questions about this Agreement or the App, please contact us via the in-app support form or by emailing [email protected].